Privacy Policy

TN Recon Roofing LLC ("we," "us," or "our") operates https://www.tnreconroofers.com. This Privacy Policy explains what information we collect when you visit our site or request a service, how we use that information, who we share it with, and the choices you have.

Information We Collect

Information you give us. When you submit a contact, inspection, or quote-request form, we collect your name, phone number, email address, property address or ZIP code, and any project details you share. You provide this information voluntarily so that we can respond to your request.

Information collected automatically. When you visit our website, our analytics tools may automatically collect your IP address, browser type, device type, operating system, referring URL, pages viewed, and time spent on the site. We use cookies and similar technologies (described below) to gather this information.

We do not collect. We do not knowingly collect personal information from children under 13. We do not request Social Security numbers, financial account numbers, or other sensitive identifiers through our website.

How We Use Information

• To respond to your inquiry and schedule your inspection or service
• To contact you by phone, text message, or email about your project
• To send you estimates, documentation, invoices, and project updates
• To process insurance claim documentation on your behalf when requested
• To improve our website, services, and customer experience
• To measure the effectiveness of our marketing and advertising
• To comply with our legal obligations

Cookies and Tracking Technologies

We use cookies and pixels from third-party analytics and advertising providers, including:

• Google Analytics 4 — measures site traffic, pages visited, and conversion events. Google's privacy practices are described at policies.google.com/privacy.
• Google Tag Manager — loads and manages our tracking tags.
• Meta Pixel — measures the effectiveness of our Facebook and Instagram ads. Meta's privacy practices are described at facebook.com/policy.php.

You can disable cookies in your browser settings, opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on, and adjust ad tracking preferences inside your Facebook and Instagram account settings.

Who We Share Information With

We do not sell your personal information. We share the limited information described above only with:

• Service providers who help us operate the business, including our email delivery provider (Resend), our website host (Vercel), our financing partner (Hearth, only when you choose to apply for financing), and our insurance partners (only when you are filing a claim and have asked us to assist).
• Analytics and advertising platforms as described in the Cookies section above.
• Law enforcement or other parties when required by law, subpoena, or to protect our rights or the safety of others.

How We Protect Information

Our website is served over HTTPS with a TLS certificate, and form submissions are transmitted over an encrypted connection. We keep your information only as long as we need it for the business purpose for which it was collected, after which it is securely deleted or archived. No method of transmission over the internet is 100% secure, but we use reasonable safeguards to protect your information.

Your Choices and Rights

You can request that we access, correct, or delete the personal information we have about you at any time by emailing Joe@tnreconroofing.com. You can opt out of marketing emails by replying with "unsubscribe" or contacting us directly. You can opt out of marketing text messages by replying STOP. Standard message and data rates may apply.

California residents. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise any CCPA right, email Joe@tnreconroofing.com.

Third-Party Links

Our site contains links to third-party websites (financing partners, the Better Business Bureau, social media). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Effective" date at the top of the page. We encourage you to review this policy periodically.

Contact Us

Questions about this Privacy Policy or how we handle your information? Email Joe@tnreconroofing.com or call 615-579-1901. Mailing inquiries can be addressed to TN Recon Roofing LLC, Lebanon, TN.